Last updated: January 2026
This Privacy Policy describes how RTC Knowledge Services Private Limited ("we", "us", or "our") collects, uses, and protects your information when you use Gahf Tools (the "Service") at gahf.in.
1. Information We Collect
1.1 Files You Upload
When you use our tools, you may upload files (images, PDFs, videos, etc.) for processing. These files are:
- Processed entirely in-memory or temporary storage
- Automatically deleted immediately after processing
- Never stored permanently on our servers
- Never shared with third parties
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- Log Data: IP address, browser type, pages visited, time and date of visit
- Device Information: Device type, operating system, screen resolution
- Usage Data: Tools used, features accessed, interaction patterns
1.3 Information You Provide
When you contact us through our contact form, we collect:
- Your name and email address
- Subject and message content
- Any other information you choose to provide
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our tools and services
- Process your file conversions and tool requests
- Respond to your inquiries and support requests
- Analyze usage patterns to enhance user experience
- Detect and prevent fraud, abuse, or technical issues
- Comply with legal obligations
3. Data Security
We implement appropriate technical and organizational security measures:
- Encryption: All data transfers use HTTPS/TLS encryption
- No Storage: Uploaded files are processed in real-time and not stored
- Secure Infrastructure: Our servers are protected with enterprise-grade security
- Access Controls: Limited access to user data on a need-to-know basis
4. Cookies and Tracking Technologies
4.1 Essential Cookies
We use essential cookies to:
- Enable core website functionality
- Maintain session state and security
- Remember your preferences
4.2 Analytics Cookies
We use analytics services (Google Analytics, Microsoft Clarity) to understand how visitors interact with our website. These services collect anonymized data about:
- Pages visited and time spent
- Traffic sources and user demographics
- Feature usage and navigation patterns
4.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
5. Third-Party Services
We may use third-party services that have their own privacy policies:
- Google Analytics: Website analytics
- Microsoft Clarity: User behavior analytics
- Content Delivery Networks: Fast file delivery
6. Data Retention
- Uploaded Files: Deleted immediately after processing
- Contact Form Submissions: Retained for up to 2 years
- Analytics Data: Retained per third-party service policies
- Log Data: Retained for up to 90 days
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@rtcknowledge.com
- Address: RTC Knowledge Services Private Limited, A-22, Sector 9, Noida, UP 201301, India